Look for saftey problems.
Look for our own Style
Under Stress.
What am I acting like
I really want?
What do I really want?
• For me?
• For others?
• For the relationship?
How would I behave if I really did want this?
What do I not want?
How should I go about
getting what I really want
and avoiding what I don’t
want?
Am I going to silence or
violence?
Are others?
PUTTING IT ALL TOGETHER 1 87
Coaching for Crucial Conversations (Continued)
Principle
3. Make It
Safe
(Chapter 5)
4. Master
My Stories
(Chapter 6)
5. STATE
My Path
(Chapter 7)
6. Explore
Others’
Paths
(Chapter 8)
Skill
Apologize when
appropriate.
Contrast to fix
misunderstanding.
CRIB to get to
Mutual Purpose.
Retrace my Path to
Action.
Separate fact from story.
Watch for Three Clever
Stories.
Tell the rest of the story.
Share your facts.
lell your story.
Ask for others’ paths.
lalk tentatively.
Encourage testing.
Ask.
Mirror.
Earaphrase.
£rimc.
