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Operational Efficiency Processes-LEAN


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The current healthcare environment requires that your organization operationalize itself into a “High Value Care Organization”, or a healthcare organization that delivers the highest quality care and service to it’s patients while reducing unnecessary costs. The demands of such change require that all employees be aware of and contribute to the value agenda of the organization’s strategic plan.


You, a Lean expert, have been hired to develop the strategic plan for how your organization will become a culture of Continuous Improvement. Your strategic plan will need to demonstrate how Lean will act as a catalyst for optimizing value for the patient. The value specific strategic goals that your plan should be aligned around are:


o Strategic Goal 1: Advance our organizational leadership in the provision of

high value patient care

o Strategic Goal 2: Develop and optimize the performance of a

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