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Leadership Roles for Improvement Initiatives in Health Services

Leadership Roles for Improvement Initiatives in Health Services Organizations

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Consider the following scenario:

Rene is a health care administrator who works for an HSO in a large urban area. Because she was previously a health care provider, Rene is sensitive to the need for health care delivery that also promotes patient safety. As part of the responsibilities in working within the HSO, the board of directors has asked Rene about the needs of the HSO for fostering improvement initiatives. To that end, Rene suggested initiatives aimed at increasing patient safety in light of a recent report citing poor patient safety across all departments in the HSO. The board agreed and has made Rene responsible for developing a new patient safety initiative. Rene quickly communicated with several department leads to determine potential courses of action to improve patient safety within the HSO. A meeting to hear from each respective department with contributions on how to implement a new patient initiative is slated for next week. Several department heads and the board of the HSO have been impressed with the commitment that Rene has demonstrated thus far.

How are improvement initiatives put into plac

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