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HANDE~OOI< O.l::Z EVALUATION I”~I~TIdODS

Focus Group Interview

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Functionality Assessment

Grounded Theory

Heuristic Evaluation

Impact Assessment

Interview (nonstandardized)

KUBI

Prospective Time Series

It is in principle used for the same purposes as other interview methods. In practice, the method is most relevant during the early analysis s t a g e – for instance, where attitudes or problems o f social groups need clarification or elucidation or when a model solution is being established.

1. Validation o f fulfillment o f objectives (realization o f objectives) – that is, the degree o f compliance between the desired effect and the actual solution

2. Impact Assessment (also called effect assessment) 3. Identification o f problems in the relationship

between work procedures and the IT system’s functional solution

The method will expose severe ergonomic and cognitive problems, but it is not dedicated to capture details o f this type.

Supportive analytical method for data acquisition methods that generate textual data, such as some open questionnaire methods and interviews (individual and group interviews).

This is used when no other realizable possibilities e x i s t – for instance, when:

�9 The organization does not have the necessary time or expertise

�9 There are no formalized methods �9 There is not something tangible to assess yet.

Measurement o f the e f f e c t – that is, the consequence or impact in its broadest sense – o f an IT-based solution, with or without the original objective as a frame o f reference.

This is in particular suited for elucidation o f individual opinions, attitudes, and perceptions regarding phenomena and observations.

Optimization o f the outcome o f a long-term development project, based on a set o f user or customer/client defined value norms and objectives.

Measurement o f development trends, including the effect o f an intervention.

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Brender, McNair, Jytte, and Jytte Brender. Handbook of Evaluation Methods for Health Informatics, Elsevier Science & Technology, 2006. ProQuest Ebook Central, http://ebookcentral.proquest.com/lib/waldenu/detail.action?docID=306691. Created from waldenu on 2022-03-04 00:20:40.

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HANDE~OOk( O4Z ~VALUATION NI~TI4ODS

Questionnaire (nonstandardized)

RCT, Randomized Controlled Trial

Risk Assessment

Root Causes Analysis

Social Network Analysis

Stakeholder Analysis

SWOT

Technical Verification

Think Aloud

Usability

User Acceptance and Satisfaction

Questionnaires are used to answer a wide range of questions, but its main area of application is (qualitative) investigations of subjective aspects requiting a high level of accuracy.

Verification of efficacy – that is, that the IT s y s t e m – under ideal conditions – makes a difference to patient care. In particular used for studies of decision-support systems and expert systems.

Identification and subsequent monitoring of risk factors, making it possible to take preemptive action.

Exploration of what, how, and why a given incident occurred to identify the root cause of undesirable events.

Assessment of relations between elements within an organization (such as individuals, professions, departments, or other organizations), which influence the acceptance and use of an IT-based solution.

Assessment of stakeholder features and their inner dynamics, aiming to identify participants for the completion of a given task, problem-solving activity, or project.

Situation analysis: establishment of a holistic view of a situation or a model solution.

Verification that the agreed functions are present, work correctly, and are in compliance with the agreement. This may take place, for instance, in connection with delivery of an IT system or prior to daily operations, and at any subsequent change of the IT system (releases, versions, and patches).

An instrument for gaining insight into the cognitive processes as feed-back to the implementation and adaptation of IT-based systems.

Assessment of user friendliness in terms of ergonomic and cognitive aspects of the interaction (dialogue) between an IT system and its users.

Assessment of users’ opinion, attitudes, and perception of an IT system at daily operation.

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Brender, McNair, Jytte, and Jytte Brender. Handbook of Evaluation Methods for Health Informatics, Elsevier Science & Technology, 2006. ProQuest Ebook Central, http://ebookcentral.proquest.com/lib/waldenu/detail.action?docID=306691. Created from waldenu on 2022-03-04 00:20:40.

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