What types of conflict did you observe? Was your leader/manager effective or ineffective in
handling the conflict(s)? Give 2 specific examples of how your leader/manager’s leadership style
influenced their method to handle the conflict.
If you didn’t observe any conflict, describe a common conflict that occurred in your workplace.
How did your manager handle the conflict and was it effective or ineffective? Give 2 specific
examples of how your leader/manager’s leadership style influenced their method to handle the
conflict.