Roland Rubowski works as the medical office manager in a cardiology practice. Many of the patients seen in his clinic are covered by Medicare as well as a supplemental insurance plan. Roland has just hired three new medical assistants and needs to train them on the basics of Medicare coverage so that the medical assistants will be able to properly communicate coverage information to their patients.
1. How would you suggest Roland set up a training plan for his new employees?
2. What important points about Medicare coverage should Roland ensure his staff understands and can explain to patients?
3. What are the 4 parts of Medicare and what do they each cover?
4. What is “coordination of benefits
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