Letter correspondences are still being used as well as fax. However, email is now a primary method of correspondence in health care, and proficiency with professional email use is a vital skill for all healthcare professionals. It is important to use proper email etiquette to retain good rapport with recipients. As a medical administrative assistant, you have been asked to help with developing some important email policies in the clinic.

Convey the importance of electronic mail etiquette, format, usage, and security.

Include the following aspects in the discussion:

• Provide some etiquette tips for communication with patients via email correspondence.
• Describe some important email policies that are important to the clinic.
• Expand on how HIPAA affects emails.