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Unit 1: Discussion

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No industry has faced more competitive markets in the U.S. than textiles. The import of foreign textiles made using cheap labor has decreased profit margins for U.S. companies for years, and many have left the industry.  In this discussion you will get the opportunity to “run” production operations of a textile company in a simulation scenario. Don’t be afraid of this opportunity, rather you should embrace it.  

This scenario illustrates the complexities typically associated with decision-making in a production department. The problems you will be faced with are complex, requiring the active involvement from multiple functional areas to fully understand the nature and scope of the problem, explore viable alternatives, commit to a solution, and then implement, monitor, and make necessary changes to achieve desired outcomes. As an operations professional, you’re responsible for executing due diligence when determining whether or not to support or put forward proposals and new ideas. These proposals can be as simple as modifying existing processes or as complex as expanding the company through “organic” or “inorganic” growth strategies. You need to be able to weigh decisions against existing realities while taking into consideration future uncertainties.

Unit Learning Outcomes

1. Demonstrate the impact of operations management on the competiveness and productivity of an organization. (CLO 1 and 2)

2. Construct a production strategy based on customer demand. (CLO 3 and 4)

3. Synthesize operations and customer satisfaction data. (CLO 5 and 7)

4. Calculate productivity metrics for an operational scenario using Microsoft Excel. (CLO 4)


Accessing McGraw-Hill Connect

Be sure that you have purchased and registered your McGraw-Hill Connect account prior to completing this assignment. See the  Textbook and Materials  page for more information.

Follow  these steps  to view the scenario.

Initial Posting

Go to McGraw-Hill Practice Operations to view the scenario.

1. Click the “McGraw-Hill Connect” tab in the course navigation menu.

2. Click the McGraw-Hill Practice Operations link.

Students are to complete Module 1, The Production Process (Scenario) in Practice Operations. Based on their observations in this scenario, and upon a careful review of the available literature, the student is to consider him or herself to be the Chief Operations Officer (COO) of Kibby and Strand, the company in the scenario.

Document the Kibby and Strand operational process based on what you observed in Module 1 to include the following:  Mission, goals, objectives, organization chart, process flow, and any assumptions / constraints you feel are appropriate. This document will be provided to newly hired employees so they get a “jump start” on understanding Kibby and Strand’s operational process.

You are free to “fill in the gaps” in formulating the submission based on what you observe in Module 1.  In essence, you are summarizing the operational process of Kibby and Strand based on what you learn from Module 1 and supporting research you conduct.   The summary is to be written in Word and prepared consistent with APA.

Instruction Guidance: It would be prudent to consider content covered in chapters 1 and 2 of the textbook; however, there are many other useful resources available on the Internet and in the literature to support the construction of your submission. 

This Word document should be attached to the unit discussion thread. There is no minimum or maximum in terms of the word count; however, the response should explicitly address all required components of this discussion assignment. The document should be prepared consistent with the APA writing style and reflect higher level cognitive processing (analysis, synthesis and or evaluation).  

Peer Responses

It is important to become comfortable receiving and giving constructive criticisms, since this is an important component in one’s professional growth and development and a core competency for leaders. Students will be expected to read the initial posting of at least TWO peers, and then provide thoughtful comments addressing the following:

1. Point out what you perceived to be the strengths of the initial posting along with supporting rationale.

2. Identify specific opportunities for improvement with regard to the content in the initial posting. Furthermore, you should provide supporting rationale for your stated position, as well as concrete suggestions and guidance intended to strengthen the effectiveness of the content.

Peer responses should be typed directly into the discussion thread and not attached to a posting. For these responses, should outside sources be used to support the content within the postings, proper in-text citations and correctly formatted references should be prepared consistent with the APA. The list of references should be physically positioned at the end of the postings.


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