For the Personal Conflict Project Part 3 assignment use Personal Conflict Projects Part 1 and 2 for it.
Personal Conflict Project: Part 3 – Reflections Assignment Instructions
Throughout this course you will be introduced to different theories, strategies, and skills necessary for conflict resolution. This theoretical underpinning is necessary before you can practically apply any of the concepts you learn in this course. This project will allow you to start to identify a current personal conflict and attempt conflict resolution strategies and reconciliation based on the theories, strategies and skills you encounter. This project has three parts: Part 1 – Identifying the Dispute, Part 2 – Reconciliation Plan, and Part 3 – Reflections.
In order to finalize this project, you must reflect on your reconciliation meeting. Due to the sensitive nature of this assignment, full confidentiality will be maintained.
This assignment has two different reflections require. First, you must reflect on your reconciliation meeting. You must fully describe your meeting, strategies you employed, and the outcome of the meeting. Secondly, you must reflect on this assignment as a whole and fully explain what you have learned through this project.
This assignment should be between 2 – 4 pages in length and each paragraph should be a minimum of five sentences. No title page, abstract, or reference section is necessary unless you use citations. If you use any citations, you must properly cite according to current APA standards and include a reference section.
Please note that your final grade on this project is not contingent upon successful reconciliation, but the process you go through during this project.
Personal Conflict Project: Part 3 – Reflections Grading Rubric
|Criteria||Levels of Achievement|
|Reconciliation Reflection||18 to 20 pointsCandidate provides a full, clear section detailing the following:1. The reconciliation meeting2. Strategies employed3. Outcome of the meeting||17 pointsCandidate provides adequate section detailing the following:1. The reconciliation meeting2. Strategies employed3. Outcome of the meeting||1 to 16 pointsCandidate provides decent section detailing the following:1. The reconciliation meeting2. Strategies employed3. Outcome of the meeting||0 pointsNot present|
|Project Reflection||18 to 20 pointsCandidate provides a full, clear section detailing a reflection on the project and lessons learn throughout this project.||17 pointsCandidate provides adequate section detailing a reflection on the project and lessons learn throughout this project.||1 to 16 pointsCandidate provides decent section detailing a reflection on the project and lessons learn throughout this project.||0 pointsNot present|
|Paragraph Length, Sentence Structure and Mechanics||10 pointsSentences are well-phrased and varied in length and structure. Writing displays introductory and concluding sentences that are concise, interesting and focused. Each paragraph is at least five sentences. The writing is free of errors.||9 pointsSentences are well-phrased and there is some variety in length and structure. Writing displays clear introductory and concluding sentences. Each paragraph is at least five sentences. There are 1–3 errors, but they do not represent a major distraction or obscure meaning.||1 to 8 pointsSome sentences are awkwardly constructed so that the reader is occasionally distracted. Writing displays vague introductory and concluding sentences. The writing includes many errors. Each paragraph is less than five sentences.||0 pointsNot present|
1. Briefly summarize your dispute as you perceive it, placing events in chronological order. Include what you have done to resolve the dispute.
A young woman, Laura, was hired as a copy editor for one of the many journals produced by the company. Seven other employees worked on this team editing this Journal, including a senior editor named Tim. Laura had worked there for about a month when she and her co-workers went for a happy-hour after work. Everybody had a great time and had consumed a fair amount of alcohol. When everybody left the bar to head home, Tim, who had been secretly attracted to Laura since she started work at the Journal, hailed a cab and offered to share the ride with Laura. Laura accepted the offer. Once she was inside the cab, Tim then suddenly made an aggressive sexual advance toward her. Horrified, Laura pushed him away and told him to get out of the cab. Mortified, Tim slinked out of the cab. The next day, Laura came to work with some apprehension. How would she deal with Tim? Would the cab incident affect her job? Although Tim did not supervise her, would he try to get her fired? Since this day, Tim and Laura have all been showing aggressive behavior at work. Laura does not want to work with Tim.
On the other hand, Tim has constantly mistreated Laura since he is afraid that Laura might open up to her fellow employees or even superiors which would get him fired. The two have been continuously arguing, and they rarely want to see each other in the office. However, most office people do not know why there is a conflict between the two since they did not witness the incident (Luria, 1932).
2. Have you been striving earnestly to resolve this dispute or giving only partial efforts to reconcile?
I have put all my efforts into trying to resolve the conflict between this two. This is because, since their conflict began, the two employees’ work productivity has been very low, and, in most cases, their duties even end up not being well performed. For this reason, it was essential to find a solution that will resolve the conflict as much as possible to avoid further deterioration in employee performance.
3. What questions, doubts, or fears do you have because of this dispute?
The question that I have in this dispute is what happened between the two employees, and the doubt I have is that both of them will be able to work in the same team even after resolving the conflict. The one fear that I have is that if the case is not solved as soon as possible, one of the employees might resign from their job.
4. Have you been looking at this dispute as something that happened by chance, as something done to you by someone else, or as something that God allowed in your life for a specific purpose?
In my perspective, the conflict just happened by chance. This is because if the bar’s meeting had not taken place, there would be no conflict to resolve. The conflict was not helping, and for this reason, I would not classify it as God sent. Maybe the only way to identify if it was God sent would be later after the conflict had been resolved.
5. Using what you currently know about conflict resolution, which response to the conflict have you been using to resolve the dispute?
There are various ways through which a conflict can be solved, and one of them is arbitration. In the simplest terms, possible arbitration can be defined as the private process where parties in dispute will agree a third party helps them come to a solution for their conflict. This is the most effective method to use in this case (Sadat-Akhavi, 2003).
Luria, A. R. (1932). The nature of human conflicts.
Sadat-Akhavi, A. (2003). Methods of resolving conflicts between treaties (Vol. 3). Martinus Nijhoff Publishers.
Running head: RECONCILIATION PLAN 1
RECONCILIATION PLAN 2
1. Describe the material issues in this conflict.
The cause of conflict is the sexual aggression that Tim had against Laura on their happy hour excursion. Tim’s sexual advances to Laura made her apprehensive and aggressive towards Tim. Tim’s worry that Laura would expose him for what he did made him act aggressively towards Laura.
2. Describe the personal issues or offenses in this conflict.
Laura felt offended by Tim’s sexual advance. She felt very disrespected and was further annoyed by the behavior Tim showed in the workplace. She felt that he had no right to act in such a way after his behavior in the cab. Tim felt embarrassed when Laura rejected his sexual advances and was worried that she would expose him at the workplace, which would taint his reputation in the firm or, worse, get him fired. He, therefore, resulted in mistreating Laura in a bid to scare her from revealing what happened.
3. Write down everything you can think of that is noble, right, or admirable about the other person in this dispute, including good memories or ways God has blessed you through that person.
Both Laura and Tim are very talented employees. Laura may be new to the firm, but her work has been exceptional. She has managed to reach her targets on time, and her inputs to the team have been commendable. Tim, on the other hand, is an excellent team leader. The teams he has supervised have always been productive.
4. What rights, legally or morally, do you have in this situation?
Since I am in the senior management of this firm, I am tasked with overseeing employee performance and resolving conflicts. The conflict between Tim and Laura has affected their performance and made the work environment uncomfortable for other employees. As such, I must intervene and resolve this issue.
5. Which of the personal issues or offenses described can you overlook? Which of the material issues described can you give in on?
I cannot overlook any personal issues in this situation. The conflict is based on a sexual offense which is very sensitive since the company has a no-tolerance policy for sexual harassment among staff. The case is also very complicated since the conflict occurred in the social setting. I will have to address all the personal issues and ensure that each party is satisfied with the decision.
6. Which listening skills do you have a hard time with waiting, attending, clarifying, reflecting, or agreeing? Write down some things you will do or say to overcome these weaknesses.
I have a hard time reflecting. I find it hard to listen and feel empathetic with the other party during the conversation. I often prefer reflecting once we have completed the interaction. I will improve on this weakness by ensuring that as I talk to either Laura or Tim, I focus on the emotional aspect of the message. I will try to understand what emotions were evoked by the other’s actions. By understanding their emotions, I will be able to decide on the best way to resolve the conflict that all parties will accept.
7. How can you show that you are trying to believe the best about the other person (i.e., making charitable judgments)?
I can do so by listening to what they say and not criticizing their actions. Actively listening to them will show them that I want to understand where they come from and I am on their side. I can also do so by using positive and encouraging language while communicating with them. Using words of affirmation such as I understand you while talking to Laura or Tim will show them that I do not judge them and I am trying to believe in them.
8. Which worldly weapons have you been using, or are you tempted to use, in this situation?
I am tempted to use my authority as their supervisor to get them to end this conflict. I could use my authority to force them to hash out their disagreement and stop their aggressive behavior against each other.
9. Have you been using your tongue to bless your opponents or to speak critically of them? How could you breathe grace to them in the days ahead?
I have used my tongue to speak critically of the two. When I first saw that their performance was dropping due to the conflict, I was critical and wondered why they couldn’t talk over their issues like adults instead of being petty and being passive-aggressive towards each other. I was also very annoyed when their disagreement affected everyone in the workplace. I will breathe grace to them by being more understanding of their situation and less judgmental.
10. To whom can you turn for godly advice and encouragement?
My pastor has always been my source of godly advice. He is my spiritual mentor and has always guided me into making Christian decisions. I intend to ask for his guidance on how to handle this situation in a godly way.
11. What can you keep on doing in this situation that is right?
I can try to get the two parties to communicate with each other and hash out their differences. I can use reflective listening to understand their situation and try to get them to resolve their conflict. Resolving this conflict will ensure that both parties feel relieved of their hurt feelings and will boost their productivity and the productivity of their teams in general.
12. Would it be wiser to communicate in person, on the phone, or through a letter? Why?
Communicating in person will be the best for this situation. It will allow both parties to come to terms with their hurt feelings and understand the hurt that each has been going through. They will also express themselves more openly and find the cause of the disagreement, which is a crucial first step in the conflict resolution process.
13. Clearly articulate your plan for resolving this dispute over the next two weeks.
I will set up a meeting between Laura, Tim, and I to discuss their current conflict. I will act as the arbitrator in this conflict resolution. I will get them to express their hurt feelings towards each other in stages actively. Afterward, I will get them to apologize to each other and state what penance they believe the other party should conduct. I will then find the middle ground between their suggestions and go over their satisfaction with the decision, after which I will get them to reconcile by shaking hands and being cordial with each other. I believe two weeks will be enough to go through all these stages of conflict resolution.
Davis, K. (2013). Conflict communication. San Diego, CA: Cognella.
Sande, K. (2004). The peacemaker : a biblical guide to resolving personal conflict. Grand Rapids, MI: Baker Books.