+1 (208) 254-6996 [email protected]
  

Resources: ALL class materials and your logic model task 4 assignment (I have posted below)

DIRECTIONS: Choose at least TWO topics under each chapter below and answer them together in one short essay format with min 400 and max 600 words for EACH chapter.

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You should have a total of FOUR short essays with each one having a word count between 400 – 600. Please use paragraphs and transition sentences for each short essay. Make sure key terms (as shown in topics below) are bolded throughout your essays. Please see rubric for grading criteria.

Chapter 9: Evaluating:

  1. EXPLAIN how you would conduct a process evaluation based on your unique program’s logic model.
  2. EXPLAIN how you would conduct an outcome evaluation based on your unique program’s logic model.
  3. IDENTIFY at least three key stakeholders you would engage in your unique program evaluation process and EXPLAIN the reasons why you would include them.
  4. IDENTIFY at least two primary data sources and two secondary data sources you would use to conduct your unique program evaluation.

Team Name​: Sherry’s Berries   

Team Members​:     

Assigned Region: ​East Region   

Team Key Priority Area​: Healthy Eating   

Write ONE regional goal (identified in your Logic Model Task 1 assignment) that your program will be focused 

on addressing​: Increase Healthy eating of East County.    

Resources for this assignment​:  

a. CHIP report for your region 

b. CHA report for your region  

c. Innovation Network Logic Model Workbook 

d. Your team’s Logic Model Task 1 assignment 

1. ​As shown in resource (c) list the five management activities that a logic model can support​:    

1) Program Planning 

2) Program Management 

3) Communication 

4) Consensus-Building 

5) Fundraising  

2. Using the resources listed above to write a clear problem statement for your logic model.​ Your problem  statement ​should briefly explain​ what needs to change: why is there is a need for an intervention? Your problem  statement answers the question, “What problem are we working to solve?” Please include: who is your target 

population, what is the problem, impact of problem, and cause of the problem.​ ​Do not tell me anything about how  your organization is going to solve this problem​. This is a descriptive paragraph about your problem based on facts  and stats in the CHIP/CHA reports. 

Keep in mind, this statement should take into consideration your region’s priority area, the specific population you 

are attempting to help, the ​ONE​ ​goal within your region that your organization has chosen to focus on, your  evidence-based source, and your organization’s mission statement. Here is an example ​(do not copy) ​of a  descriptive problem statement: 

Answer: Based on the Community Health Assessment (CHA) report for the East Region, vulnerable families in 

the East region don’t have access to healthier foods that are essential for good nutrition. Unhealthy eating 

and lack of physical activity are key contributors to the leading causes of chronic diseases and malnutrition 

(feedingSanDiego). According to the East region Community Health Improvement Plan, Food insecurity in the 

Role  Name (first and last) 

Leader  Lourdes Escalante

Member  Kaitlyn Jenkins

Member  Mikaela Duarte

Member  Shenghan Jin

Member   https://www.livewellsd.org/content/dam/livewell/community-action/CHIP_Final-10-22-14.pdfhttps://www.livewellsd.org/content/dam/livewell/community-action/CHA_Final-10-22-14.pdfhttps://www.innonet.org/media/logic_model_workbook_0.pdf

east region is 43.3%. An unhealthy diet affects the body and it does great harm to the body, unhealthy eating 

can cause many diseases. Lack of access to a limited distribution of healthy options and high-quality foods.  

3. ​Use ​your problem statement​ to write one SMART GOAL that YOUR team’s organization intends on achieving  through your logic model:​ This is ​NOT​ the regional goal(s) you listed in resource (c), it is your own organization’s  (the one you chose to represent) goal and it should align with one of the regional goals you chose to focus on 

addressing and it should support the mission statement you created. 

SMART Goal​: ​Our SMART goal is to​ ​reduce vulnerable families facing hunger​ in the East region by 5% within the first year of putting into effect starting ​March 1,2021 – March 1, 2022.   

4. ​Given your program’s problem statement and SMART GOAL, state which component in the logic model (see  resource (c) page 4) that you believe your team should work on next?​ Provide a detailed ​explanation​ (8  sentences or more) as to why your team chose the logic model component stated below. ​There is no right or wrong  answer, but you must be able to defend your choice with sound logic/reasoning. 

Next logic model component to work on​: Planning    

Explanation​: We decided to used to Planning as our next step, in order to effectively create a foundation for our  program. We have bases such as, our SMART GOAL, MISSION STATEMENT, PROBLEM STATEMENT, AND REGION OF 

FOCUS. These factors aid to define the parameters of our program. Collaboratively working on these areas help us 

rely on these resources needed to move on toward planning. Planning will help us reach the goal of creating an 

achievable logic model. The process will help us understand what resources are needed to work with to reduce 

food insecurity in the East Region of San Diego. Defining these resources will also allow us to work with companies 

to successfully fundraise and spread awareness if needed. Planning with effective program planning will help 

determine what the resources are doing, what they hope to achieve, for whom and for when. 

Key Component  Objective 

Specific  Reduce vulnerable families facing hunger

Measurable  Families in the East region. The goal is to reduce food insecurity in the East region by 5% in the first year. According to the CHIP in the East region the rate of food insecurity in the years 2010 – 2014 is 43.3%. “Current” families who face hunger will be defined as one who has missed one day of eating.

Achievable/Attainable  Yes, we believe that 4% is a realistic goal to achieve within the first year

Realistic  Yes

Time-Bound  March 1,2021 – March 1, 2022 

Team Name​: Sherry’s Berries    

Team Members​:     

Assigned Region:​ East Region   

Team Key Priority Area​: Healthy Eating   

1. ​View the​ ​Community Health Improvement Plan​ report for YOUR region:   

2. ​Aligning Priorities​:​ ​Taking into consideration your chosen priority area, use Table 5 (pg.  38) and Table 6 (pg. 39) to identify the following that aligns with your priority area: 

a. Live Well SD Strategy Area​: The main goal is to include community leaders in the  health improvement initiative. Access to healthcare is the basis of all health 

improvement initiatives since it would be possible for the public to adopt various 

techniques for healthy living.  

b. Let’s Get Healthy California Goal:​ Health improvement would be possible by  performing internal improvement of the health departments using techniques of 

promoting access to healthcare. Food equity would be the best technique of applying 

preventative healthcare. County government employees would be transformed by 

leaders to enhance policy adaptation.  

Role  Name (first and last) 

Leader  Lourdes Escalante 

Member  Kaitlyn Jenkins

Member  Mikaela Duarte

Member  Shenghan Jin

Member   

Team  Assigned region  Read: 

1- 5  Central Region   pg. 50 – 64 

6 – 10  East Region   pg. 67 – 78 

11 – 15  North Central 

Region  

pg. 81 – 92 

16 – 22  South Region   pg. 107 – 117 https://www.livewellsd.org/content/dam/livewell/community-action/CHIP_Final-10-22-14.pdfhttps://www.livewellsd.org/content/dam/livewell/community-action/CHIP_Final-10-22-14.pdf

c. National Prevention Strategy priority:​ The main priority is improvement of healthy  eating, so that the outcomes would be active living and prevention of drugs and 

alcohol abuse. The priority would be promoted in all areas based on the knowledge of 

the public and alignment of improvement with their expectations.   

d. Healthy People 2020 Topic Area:​ The initiative aims to improve access to health  services by promoting availability of all health programs that reduce alcohol and drug 

abuse. Physical activity improvement is also possible through the health program that 

creates positive adaptation of nutrition and monitoring of weight.  

3. ​List the GOALS, STRATEGIES, & OBJECTIVES identified under your team’s chosen  priority area​.  

a. GOALS: 

1. Improvement of nutrition to enhance medical treatment in case of issues. 

2. Reduction of drug and alcohol abuse 

3. Improvement of access to healthcare at any time and in case of emergencies 

b. STRATEGY: 

1. Creating initiatives that impact a wide variety of people in the community 

2. Improvement of health environments through assessment of current operations 

3. Improvement healthcare response by promoting physical activity of all persons 

c. OBJECTIVES: 

1. To create active living by engaging in physical activity 

2. To design a new health system for holistic healthcare 

3. To promote community engagement when improving healthcare  

4. ​Choose ONE evidence-based source shown in the “Rationale” section related to your  priority area AND provide a fact-based (taken from your chosen resource) explanation 

(8-10 sentences) as to why your team chose to use that source to build your logic model​: 

a. Evidence-based source​:  

Guide to Community Preventive Services. Promoting Good Nutrition. 

https://www.thecommunityguide.org/topic/nutrition

b. Explanation​:  

We chose to use this source to build our logic model because it provides 

us with factual evidence of the effects of healthy eating habits. For 

example, the source states that, “healthy eating lowers the risk for 

obesity as well as many chronic diseases, including Type 2 diabetes, 

hypertension, heart disease, and some cancers.” In addition to listing 

why being healthy is important to a person’s health, the source also 

exemplifies important statistics that we find are very important. For https://www.thecommunityguide.org/topic/nutritionhttps://www.thecommunityguide.org/topic/nutrition

instance, in the US there are “fewer than 1 in 10 children that eat the 

recommended daily amount of vegetables, and only 2 in 5 eat the 

recommended amount of fruit.” We used the information from this 

source in order to understand the problem we wanted to tackle. 

Additionally, we would also like to discuss these statistics and why the 

numbers are very low in our logic model. The sources also provide us 

with additional findings that focus on preventive tactics and ways to 

improve healthy eating amongst adults and children in schools and 

through physical activity. The source gives us sources to increase healthy 

eating habits in school for children. Also, the source also provides us 

with findings that describe how physical activity combined with a good 

diet and prevents diabetes among people at risk. 

5. ​Defining your organization:​ Select a Live Well SD Partner Organization in your Region that  is likely to have the resources and capabilities to address the priority area your team chose:  

● Go to​ ​Community Leadership Teams  ● Click on your region’s leadership team name  ● Click on “News & Partners” link  ● Review partners and choose one that has the resources/capabilities to address the key 

priority area you chose 

State the name of Live Well SD partner organization ​YOUR TEAM WILL REPRESENT ​and  provide fact-based explanation (8-10 sentences) for choosing that organization: 

1. Name of Live Well SD Partner​:Feeding San Diego – ​https://feedingsandiego.org/  

2. Explanation​: We have decided to choose Feeding San Diego as our organization  because the program on its own is focused on raising awareness of hunger and food 

insecurity. It also focuses on the entire community of San Diego, according to the 

website, there are different areas of focus for ending hunger through food rescue. 

These areas include feeding kids, families, heroes, and seniors. The inclusion of the 

entire San Diego community is one of the reasons we chose this organization. In 

comparison to other organizations that focused on a certain age group. Our key area of 

healthy eating is foreseen in this partner organization. According to the website, 

Feeding San Diego’s ASCEND values are relatable to our own values in that we are all 

working toward improving environment and nutrition. One program that expresses 

these values of interest is “Feeding Excellence – It integrates nutrition, education, 

advocacy, CalFresh outreach and capacity building into all initiatives and programs” 

(Feeding San Diego). Overall, as a team we believe that this organization does the 

best to support its individuals in a large community. https://www.livewellsd.org/content/livewell/home/community/community-leadership-teams.htmlhttps://www.livewellsd.org/content/livewell/home/community/community-leadership-teams.htmlhttps://feedingsandiego.org/

6. State (or create if one doesn’t already exist) the MISSION statement of the organization 

you have chosen to represent​: (refer to week 2 for mission statement criteria)   

Connecting 60,000 children, families and seniors in need with a goal of reducing chronic 

diseases linked to food insecurity in San Diego. Those that are facing hunger are provided 

with nutritious meals by maximizing food rescue by working collaboratively with partner 

agencies, local school districts, corporate partners and volunteers.

Team Name​: Sherry’s Berries   

Team Members​:     

Cut and paste the information below based on your prior project assignments. Please include revised info if 

you were asked to make a revision in my feedback to any of the items below: 

Assigned Region: ​East Region   

Team Key Priority Area: ​Healthy Eating   

ONE Regional Goal your team is focused on: ​Increase Healthy Eating   

Problem Statement: ​Based on the Community Health Assessment (CHA) report for the East Region, vulnerable  families in the East region don’t have access to healthier foods that are essential for good nutrition. Unhealthy 

eating and lack of physical activity are key contributors to the leading causes of chronic diseases and malnutrition 

(feedingSanDiego). According to the East region Community Health Improvement Plan, Food insecurity in the east 

region is 43.3%. An unhealthy diet affects the body and it does great harm to the body, unhealthy eating can cause 

many diseases. Lack of access to a limited distribution of healthy options and high-quality foods. 

SMART Goal:​ Our SMART goal is to reduce vulnerable families facing hunger in the East region by 5% within the  first year of putting into effect starting March 1,2021 – March 1, 2022. 

Resources for this assignment​:  

a. Innovation Network Logic Model Workbook 

b. Your team’s Logic Model Task 1 assignment  

c. Your team’s Logic Model Task 2 assignment 

1. ​Based on your Problem Statement and SMART Goal stated above- identify TWO or more rationale and TWO  or more assumptions for your logic model: 

RATIONALE: 

1. Maximizing food rescue will contribute to healthy meals that feed families that are food insecure. 

2. Providing nutrition education classes will lead to healthy recipes that will lower the risk of developing 

chronic illnesses 

ASSUMPTIONS: 

1. One counselor will be available to guide families dealing with food insecurity and serve a max of 4 

households (3-4 people per household). 

2. Financial resources supported by donors and time dedicated by volunteers will aid in food rescue to serve 

families in need. 

Role  Name (first and last) 

Leader  Lourdes Escalante  

Member  Kaitlyn Jenkins 

Member  Shenghan Jin 

Member  Mikaela Duarte 

Member   https://www.innonet.org/media/logic_model_workbook_0.pdf

2. Identify and list ALL the resources you will need to conduct the work process or activities necessary to 

meet your SMART Goal.​ ​I provided a list below, BUT you can add or remove from the list depending on your  program’s needs: ​(8 or more resources required- but must be sufficient to earn full points- see rubric):   

Space/location: offices, warehouse 

Human resources: part-time students, full-time and part-time employees, volunteers 

Equipment: computers, internet access 

Staff: 10 full time/ 8 Part -time and volunteers.  

Office supplies/material: training materials, program materials and, office equipment.   

Funding: spending plan, donations, fundraisers, record budget 

Communication infrastructure: internet access (email and website), social media accounts (Facebook, Instagram, 

and Twitter), physical flyers  

Transportation: vehicles for delivering, pick up sites.  

3. ​Identify and list ALL the activities (also known as work processes: i.e. product (marketing materials) or  services (classes on healthy eating, counseling on mental health, health screening, etc) that you will be doing 

to achieve your SMART Goal. ​(5 or more activities required- but must be sufficient to earn full points- see  rubric):  

1. Services – ​Counseling on healthy eating and physical activity for each household, regular health  screenings at selected clinics.  

2. Marketing – ​updating social media accounts on events, posting physical flyers around the region.  3. Education/Information -​ The teaching of a healthy diet combined with exercise will be effective in better 

health. 

4. Engaging in Policy Advocacy -​ Conducting a Public testistomy on impact of food insecurity among families  in East Region  

5. Building infrastructure – ​Strengthening relationships with food donations and clinics for the families and  acquiring consistent locations for food donation centers.   

Team Name​: Sherry’s Berries   

Team Members​:     

Cut and paste the information below based on your prior project assignments: 

Assigned Region: ​East Region   

Team Key Priority Area: ​Healthy Eating   

Regional Goal focused on addressing: ​Increase Healthy Eating   

Resources for this assignment​:  

a. Innovation Network Logic Model Workbook 

b. Your team’s Logic Model Task 1 assignment  

c. Your team’s Logic Model Task 2 assignment 

d. Your team’s Logic Model Task 3 assignment 

Directions: Using your resources (a) – (d) listed above, complete the following three tasks: 

1. Identify and list ​OUTPUTS ​that your 5 key activities will generate ​(3 or more OUTPUTS are required-  use resource (a) for guidance/examples and see rubric for grading): 

a. 3 nutrition and physical classes held at a center per week  b. 4 Volunteer Hours served per week per volunteer 

c. 3 donation partnerships formed 

d. 4 Food donation centers in East Region 

e. 4 counselling workshops per month  

Use your Problem Statement, SMART Goal, rationales/assumptions, resources, activities, and outputs as you 

identify five ​OUTCOMES ​your team will achieve to achieve your organization’s SMART Goal.​ (At minimum-  must have 2 short-term, 2 intermediate, and 1 long-term outcome- use resource (a) for guidance/examples 

and see rubric) 

a. Short term (​Learning​): ​These are ​immediate​ results of the program (i.e. change in knowledge,  awareness, attitudes, skills, etc.): 

1. Increased understanding of healthy eating among families  

2. Increased knowledge of resources among targeted families of where to locate food donation 

centers and program resources.   

Role  Name (first and last) 

Leader  Lourdes Escalante

Member  Kaitlyn Jenkins

Member  Shenghan Jin

Member  Mikaela Duarte

Member   https://www.innonet.org/media/logic_model_workbook_0.pdf

a. Intermediate (​Behavior​): ​This is what individuals DO after obtaining the short-term outcomes (i.e.  changes in behaviors, practices, and actions due to increased knowledge/awareness): 

1. Family scheduled healthy eating counselling and health screenings  

2. Increased effort of attendance to nutritional education classes promoting healthy eating 

habits and physical activity 

a. Long-term (​Condition​): ​This is the LONG-TERM goal of the program- associated with your SMART goal:  1. Fewer families suffering from food insecurity, which decreases the likelihood of developing 

chronic diseases   

1. COMPLETE THE LOGIC MODEL TEMPLATE AT THE END OF THIS ASSIGNMENT​: ​Detailed directions for  each section of the logic model template is provided below. I also provided an example of activities, 

tied to outputs, tied to outcomes in the logic model template. You can delete that example from your 

table if you want. Refer to resource (a) if you need further detailed guidance and examples. 

a. Program Name​: Create a name for your program- be creative- write it in the Logic Model Template  a. Problem Statement​: Cut and paste into the logic model template from resource ©  a. SMART Goal SENTENCE​: Cut and paste into the logic model template from resource ©  a. Resources​: Cut and paste into logic model template from resource (d)   a. Activities​: Cut and paste only 5 of your key activities into logic model template from resource (d) 

a. Outputs​: List 3 outputs that you identified on this assignment in the logic model template. Make sure  they align with the activities. 

a. Outcomes​: List the outcomes you identified on this assignment: 2 Short-term, 2 Intermediate, and 1  long-term outcome on the logic model template. Make sure it aligns with the outputs you listed. 

a. Rationale​: Provide your rationales shown in resource (d) in the logic model template. Make sure you  revised them if you were asked to revise them in your feedback for logic model task 3. 

a. Assumptions​: Provide your assumptions shown in resource (d) in the logic model template. Make sure  you revised them if you were asked to revise them in your feedback for logic model task 3 

LOGIC MODEL TEMPLATE 

Program Name​:​ ​H. E. A. L. T. H.​ – Helping Everyone and Living through Health   

Problem Statement​: ​Based on the Community Health Assessment (CHA) report for the East Region, vulnerable  families in the East region don’t have access to healthier foods that are essential for good nutrition. Unhealthy 

eating and lack of physical activity are key contributors to the leading causes of chronic diseases and malnutrition 

(feedingSanDiego). According to the East region Community Health Improvement Plan, Food insecurity in the east 

region is 43.3%. An unhealthy diet affects the body and it does great harm to the body, unhealthy eating can cause 

many diseases. Lack of access to a limited distribution of healthy options and high-quality foods.  

Program SMART GOAL Sentence (not the table): ​Our SMART goal is to reduce vulnerable families facing hunger in  the East region by 5% within the first year of putting into effect starting March 1,2021 – March 1, 2022. 

Resources​:   Space/location:​ offices, warehouse  Human resources​: part-time students, full-time and part-time employees, volunteers  Equipment:​ computers, internet access  Staff:​ 10 full time/ 8 Part -time and volunteers.   Office supplies/material:​ training materials, program materials and office equipment.    Funding:​ spending plan, donations, fundraisers, record budget 

Communication infrastructure:​ internet access (email and website), social media accounts (Facebook,  Instagram, and Twitter), physical flyers  

Transportation​: vehicles for delivering, pick up sites.     

ACTIVITIES 

What happens in 

our organization?  

OUTPUTS 

What are the tangible 

products of our 

activities?  

SHORT-TERM (Learning) 

What changes do we expect to occur within the 

short-term?  

INTERMEDI

ATE 

(Behavior) 

What changes 

do we want 

to see occur 

after the 

short-term 

outcome 

achieved?  

LONG-TERM 

(Condition) 

What changes do 

we hope to see 

over time?   

EXAMPLE ONLY: List 

activity ​(Only  include 5 key 

activities) 

Marketing Materials  

-Passing out flyers 

-Advertising with 

banners 

EXAMPLE ONLY: List 

output that comes from 

activity listed ​(Only need  to list 3) 

Passing out 300 flyers to 

designated neighborhoods 

that possess higher rates 

of obesity, low-income, 

and are heavily populated 

with fast-food chains 

EXAMPLE ONLY: List short-term outcome ​(Only  need to list 2) 

Increased participant awareness of consequences of 

unhealthy eating habits 

EXAMPLE 

ONLY: List 

intermediate 

outcome 

(Only need to 

list 2) 

Increased 

purchase of 

healthy food 

options/altern

atives 

Participants 

encourage 

children to 

participate in 

grocery runs 

and later meal 

preparation 

EXAMPLE ONLY: 

List long-term 

outcome ​(only  need to list 1- 

make sure it 

aligns with 

SMART goal) 

Increased healthy 

eating practices by 

10% over 3 years 

amongst 

low-income 

families located in 

Central Region of 

San Diego County1. 

Services: 

– Counseling on 

healthy eating 

and physical 

activity for each 

household 

– Regular health 

screenings at 

selected clinics. 

4 Counseling Workshops per month

1. ​Increased understanding of healthy 

eating among families. 

Family scheduled healthy eating counseling and health screenings

1. Fewer 

families 

suffering from 

food 

insecurity, 

which 

decreases the 

likelihood of 

developing 

chronic 

diseases. 

Marketing: 

– Updating 

social media 

accounts on 

events  

– Posting 

physical flyers 

around the 

region.  

2. ​Increased knowledge of resources  among targeted families of where to 

locate food donation centers and 

program resources. 

Education/Infor

mation:  

– The teaching 

of a healthy diet 

combined with 

exercise will be 

effective in 

better health. 

3 nutrition and physical classes held at a center per week

Increased effort of attendance to nutritional education classes promoting healthy eating habits and physical activity.

Engaging in 

Policy 

Advocacy:  

– Conducting a 

Public 

testistomy on 

impact of food 

insecurity 

among families 

in East Region 

Building 

infrastructure: 

Strengthening 

relationships 

with food 

donations and 

clinics for the 

families and 

acquiring 

consistent 

locations for 

food donation 

centers.

4 Food donation 

centers in East 

Region

RATIONALE(s) 

The explanation of a set of beliefs, based on a body of 

knowledge, about how change occurs in your field and 

with your target audience.  

ASSUMPTIONS 

Facts or conditions you assume to be true.  

– List evidence-based rationales (cut and paste) 

– Maximizing food rescue will contribute to 

healthy meals that feed families that are food 

insecure. 

-Providing nutrition education classes will lead 

to healthy recipes that will lower the risk of 

developing chronic illnesses 

– List assumptions (cut and paste) 

– One counselor will be available to guide families dealing 

with food insecurity and serve a max of 4 households (3-4 

people per household). 

– Financial resources supported by donors and time 

dedicated by volunteers will aid in food rescue to serve 

families in need. 

Team Name: Sherry’s Berries

Program name: H.E.A.L.T.H –

Assigned Region: East Region

Team Members:

RoleName (first and last)
LeaderLourdes Escalante
MemberMikaela Duarte
MemberKaitlyn Jenkins
MemberShenghan Jin
Member

Resources: ALL class materials and your logic model task 4 assignment

DIRECTIONS: Choose at least TWO topics under each chapter below and answer them together in one short essay format with min 400 and max 600 words for EACH chapter .

You should have a total of FOUR short essays with each one having a word count between 400 – 600. Please use paragraphs and transition sentences for each short essay. Make sure key terms (as shown in topics below) are bolded throughout your essays. Please see rubric for grading criteria.

Chapter 5: Making Good Management Decisions: WORD COUNT = 594

DESCRIBE two programmed decisions and two non-programmed decisions you are likely to make in your unique program.

DESCRIBE two problem-solving decisions and two opportunistic decisions that you are likely to encounter in your unique program.

CHOOSE one type of participant approach (autocratic, consultative, group) to decision- making that you are likely to use in your program and EXPLAIN why you would choose that approach for your program participants over the other approaches.

One programmed decision our program would likely make is the amount of money a new employee would receive. This would be programmed by the policies that dictate pay ranges. These decisions would be made in our program because we would be needing part-time and full-time employees to help run our program. Another programmed decision would be deciding what days nutrition and physical classes would occur. This would be programmed because our previously made decision was to have 3 nutrition and physical classes held at a center a week. One nonprogrammed decision we would make would be choosing the right food donor that would provide us with the most sufficient amount of food that is needed to feed the people in our region. Since we want to have 3 donation partnerships, choosing the right 3 is a nonprogrammed decision. One more nonprogrammed decision we would possibly make is if one of our food warehouses were to malfunction and our food supply getting spoiled leading to a shortage of food, we would have to decide how to obtain more food and what to tell the people trying to pick up food.

One problem-solving decision we would most likely encounter is deciding who would be a backup driver/transporter if the first transporter were to unexpectedly not be able to drive. Another problem-solving decision we would possibly encounter is deciding to have a backup food supply if we were to have a shortage of food at one of our food donation centers. One opportunistic decision we would possibly encounter is having the opportunity to have the necessary equipment and/or supplies at a better, more favorable price. For example, the vehicles we use and the warehouses we use. A second opportunistic decision would be deciding to recruit a very highly skilled counselor for our program.

One type of participant approach (autocratic, consultative, group) to decision-making that we are most likely to use in our program is Consultative I. This is because in our program we have multiple different groups in our program such as the food donation partnerships, the food donation centers, the counseling department, and the volunteers. Because of the many groups, we would use consultative I because the managers would essentially share the information with the specific groups individually about the current problem or opportunity with relevant group participants. Then, we would hear their ideas and their suggestions in order to obtain different ideas and different perspectives that the managers wouldn’t have thought of before. However, the managers would be the ones to make the decision, which would maybe or maybe not reflect the ideas of other participants. This is because the managers would be able to effectively decide what decision should be made that would lead our program as a whole to achieve our goals. We wouldn’t choose aristocratic I or II because our program managers would like to hear about other ideas that were not considered before. The more help would be better in achieving our program’s goals. We wouldn’t utilize consultative II because holding meetings with all of the groups together would be too chaotic to come to a consensus. In consultative II, the managers can hear all of the groups’ individual thoughts and can hear more perspectives. We wouldn’t use Group II because our program thinks that the managers should decide what would be best for the program as a whole. This is because we believe the managers are more knowledgeable about the whole program/situation and can make a decision that will move our program forward to reaching our goals.

Chapter 7: Managing Quality- Totally: Lourdes

IDENTIFY and DESCRIBE the structural, process, and outcome indicators your unique program would use to conduct quality assessments.

EXPLAIN how you would implement the three components of a Total Quality Approach to help ensure program quality in your unique program.

DISCUSS the application of the two Key Determinants of Team Effectiveness to your unique program.

DISCUSS the application of the four ethic principles to your unique program.

Chapter 8: Commercial and Social Marketing: WORD COUNT = 577

IDENTIFY AND EXPLAIN which marketing (commercial or social) approach you would use for your unique program.

EXPLAIN how you would use the five P’s of Commercial Marketing for your unique program.

EXPLAIN how you would use the four main components of a Social Marketing plan for your unique program.

DISCUSS at least two things your team would do to ensure the success of social marketing initiatives for your unique program.

For our health program, we would use the commercial marketing approach because it is important that we create, communicate, deliver, and exchange services that are not only beneficial for qualifying families but society as a whole. The exchanges we would make with target markets would consist of volunteers filling positions, acquiring fundraising and donors, satisfying public and private payers for health screenings, and getting referrals from physicians. It is important that we identify and understand the wants and needs of families regarding healthy eating and exercise and are able to market them. Perceived needs will need to be addressed differently as they vary among individuals and can be anything from vulnerable families to donors. Expressed needs will be easier to address with the CHA report and EPM we will use. Normative needs will be assessed with the use of guidelines and norms determined by experts. For this, we can regularly use sources like the CDC or state and local public health programs.

With the goal of increasing healthy eating and good nutrition for the East Region, it is important that we implement the five P’s of commercial marketing to ensure the program is valuable for vulnerable families. PEOPLE will be determined using the CHA report for the East Region and the epidemiological planning model will help us further in estimating the demands of particular services. This is extremely important for ensuring we have acquired enough resources for qualifying families and can develop effective commercial marketing strategies. PRODUCT consists mainly of the services we will provide such as counseling workshops and health screenings. Ensuring that the services provided are convenient, reliable, responsive, and empathetic is very important for our program specifically. To PROMOTE our program’s products and services, we will rely mostly on social media by posting health and event information regularly and interacting with individuals to continuously increase engagement at events and use of resources. We will also acquire testimonials and post physical flyers to further promote our program. PRICE is a little bit different for this program due to the fact that the resources we provide will be completely free of charge. We will continuously make an effort to acquire reliable and consistent fundraising and donations. Other elements such as time and inconvenience will also need to be considered. PLACE will vary from donation centers, health screening centers, and virtual educational events, etc. We will continuously emphasize convenience and work on making the environment comfortable, culturally sensitive, and attractive for families taking advantage of resources. Volunteers and employees will need to make these families feel valued and safe at all times.

To ensure the success of social marketing initiatives for our program we will (1) adopt a patient/customer-centered orientation, and (2) form partnerships that enhance credibility with and facilitate access to target audiences. With a patient/customer-centered orientation, we are ensuring that the target audience can fully understand and interact with the message that is being conveyed. We can use focus groups as well to ensure patient/customer focus and that their needs, wants, perceptions, lifestyles, media habits, and other attributes are always up to date and considered. By forming partnerships that enhance credibility with and facilitate access to target audiences, we are ensuring that we will continue to have the ability to meet target audience needs. Our program requires that we have long-lasting relationships with donors and physicians that will help in supplying the resources for vulnerable families facing hunger in the East Region.

Chapter 9: Evaluating:

EXPLAIN how you would conduct a process evaluation based on your unique program’s logic model.

EXPLAIN how you would conduct an outcome evaluation based on your unique program’s logic model.

IDENTIFY at least three key stakeholders you wouldengage in your unique program evaluation process and EXPLAIN the reasons why you would include them.

IDENTIFY at least two primary data sources and two secondary data sources you would use to conduct your unique program evaluation.

You do not need to do all 4. You can pick a maximum of 2 from this list.

Conducting the process evaluation first of all is done in order to determine whether a program activity has been implemented as planned and if there are any outputs. The steps to conducting process evaluation begin with reviewing of the activities and the outputs of the programs logic model. The process is then followed by using the logic model to identify the relationship between the elements used for intervention, then evaluating the resources and processes required for implementation, followed by developing questions concerning the process evaluation to make sure every step was followed and nothing is missing, then now choosing an evaluation method, followed by selecting the programs resources to answer the questions about the evaluation process then finalizing the whole process of evaluation.

(You defined the process, but you need to put examples of how we would use process evaluation in our specific program. Provide specific examples in our program.)

An outcome evaluation process involves measuring the effect of the program in the targeted situation by looking into the progress of the outcomes that the program is required to address.  In order to start on the process of outcome evaluation, we will review the outcome components of our programs logic model. Doing the outcome evaluation process begins with assessing the outcomes that have been achieved, then use the outcome logic model to determine the outcome roadmap, followed by being objective in order evaluate our outcome findings then finally calculating the cost-effectiveness as part of the outcome evaluation.

(you have defined the process really well but it needs to be applied to what our program has done in terms of outcomes that we evaluated. Provide specific examples.)

The stakeholders at this point are the people who are invested in the program we are taking. These stakeholders include the management, the staff handling the program, the programs partners, the agencies funding the program and the coalition members. The stakeholders that can be involved in the process evaluation include the management, the programs staff and the agencies funding the program. We involve the management because they need to know the program activities that have been implemented and the outputs that are likely to be received. The purpose of involving the programs stuff in process evaluation is because they are the core directors of the programs and in order to get correct output the staff needs to understand how to implement the programs activities. The agencies that are funding the program need to know because the process of evaluation requires financial support and they need to get informed about anything concerning the program in order to finance it.

(you should also include the families we are helping as they are the most important stakeholders, and include how we are helping them.  also include more real examples of what we are actually planning to do in the program from the log model tasks.)

Conducting our unique program evaluation requires us to get information from different sources either primarily or secondarily. Some of the sources to obtain our data include conducting of in depth interviews concerning our program with some of our stakeholders and noting down all the feedbacks received from the interview, another way of obtaining data is by handing out questionnaires and the questionnaires should carry questions that concern our program. The answers from these questionnaires will provide us with data we can use for our program evaluation. We can also have our own group discussions and share ideas and receive new ideas from each other. These ideas shared during the group discussion become our data for our program evaluation. Another way of obtaining data to use in our program evaluation by going through previous records of our program and noting down the important ideas from these records. Apart from using the past records, we can also get data from other platforms that are associated with our program. We can use the information from these platforms and only pick the data that is directly related to our program.

(If you want to do this question, you need to find actual sources. You can delete this whole section, if you decide not to do this question.)

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