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Directions

The manager at James Otis Tax Associates has asked you to submit a report describing the technology hardware and software needed to build a computer network for the new office. The manager has asked you to describe the computer system for each new employee, including an explanation of the purpose for each selected technology component, and to identify specific software programs that the employees would need. He has also asked you to describe the security measures needed to support the systems. In your explanation, include how your knowledge of human-computer interaction (HCI) impacted your choices for each component.

The manager has provided the following employee descriptions:

  • Certified Public Accountant (CPA): The CPA is a senior position at a tax preparation company. The CPA will be not only handling sensitive customer data from personal tax returns but also preparing tax returns for corporate clients. The CPA is also responsible for the personal tax returns filled out by the tax and data-entry specialist employees.
  • Tax Specialist: The tax specialist has the dual role of entering data and verifying that tax returns are correct. This position involves customer interaction in gathering data for minimizing taxes owed or maximizing tax refunds.
  • Data-Entry Specialist: This position requires data entry for personal tax returns for customers who walk in the door. Although the data-entry specialist works with sensitive customer data, they do not have access to the tax returns once the returns are submitted to the tax specialist for review.

For each employee, you must:

  • Describe all hardware components, including peripherals, needed to create the systems
  • Identify specific software programs (more than one) that would be beneficial to each identified employee. Programs could include:
    • Operating systems
    • Applications such as:
      • Office automation products
      • Security products
  • Describe security measures needed to support this system. Security measures could focus on:
    • Access
    • Administration and user passwords
    • Firewalls

Along with each description, explain the purpose of each technology component in each system. In your explanation, include how your knowledge of human-computer interaction (HCI) impacted your choices for components.

Finally, choose a network topology that could be used to connect all of the new employees identified by the manager. Create a Visio diagram to identify the networking equipment needed to enable the workflow between the employees.

1/20/2021 Project One: Technology, Hardware, and Software Guidelines and Rubric – IT-200-X3303 Fundamentals Info Technology 21EW3

https://learn.snhu.edu/d2l/le/content/634630/viewContent/11663800/View 1/5

Competency

In this project, you will demonstrate your mastery of the following competency:

Describe the technologies, hardware, and software used within the information technology field

Scenario

You are working as a contracted information technology specialist. You have been contacted by James Otis Tax Associates, a small tax preparation company. The company is growing

rapidly and is opening a new office. They are focused on hiring and retaining the best in the field, and they believe that one way to do this is to provide every employee with the

appropriate tools and technology they need to effectively complete their work. Your company has been asked to provide its expertise in identifying the technology components needed

for the computer systems and network for the three employees in the new office. They would also like you to address the security needs of the various employees.

com%2Fcgi-bin%2Frsent?customerid=9568&lang=en_us&readid=d2l_read_element&url=https%3A%2F%2Flearn.snhu.edu%2Fcontent%2Fenforced%2F634630-IT-200-X3303-OL-TRAD-UG.21EW3%2FProject%2520One%2520Technology%2C%2520Hardware%2C%2520and%2520Software%2520Guidelines%2520and%2520Rubric.html”>https://learn.snhu.edu/content/enforced/634630-IT-200-X3303-OL-TRAD-UG.21EW3/https%3A%2F%2Fapp.readspeaker.com%2Fcgi-bin%2Frsent?customerid=9568&lang=en_us&readid=d2l_read_element&url=https%3A%2F%2Flearn.snhu.edu%2Fcontent%2Fenforced%2F634630-IT-200-X3303-OL-TRAD-UG.21EW3%2FProject%2520One%2520Technology%2C%2520Hardware%2C%2520and%2520Software%2520Guidelines%2520and%2520Rubric.html

1/20/2021 Project One: Technology, Hardware, and Software Guidelines and Rubric – IT-200-X3303 Fundamentals Info Technology 21EW3

https://learn.snhu.edu/d2l/le/content/634630/viewContent/11663800/View 2/5

Direc�ons

The manager at James Otis Tax Associates has asked you to submit a report describing the technology hardware and software needed to build a computer network for the new office. The

manager has asked you to describe the computer system for each new employee, including an explanation of the purpose for each selected technology component, and to identify specific

software programs that the employees would need. He has also asked you to describe the security measures needed to support the systems. In your explanation, include how your

knowledge of human-computer interaction (HCI) impacted your choices for each component.

The manager has provided the following employee descriptions:

Cer�fied Public Accountant (CPA): The CPA is a senior position at a tax preparation company. The CPA will be not only handling sensitive customer data from personal tax returns

but also preparing tax returns for corporate clients. The CPA is also responsible for the personal tax returns filled out by the tax and data-entry specialist employees.

Tax Specialist: The tax specialist has the dual role of entering data and verifying that tax returns are correct. This position involves customer interaction in gathering data for

minimizing taxes owed or maximizing tax refunds.

1/20/2021 Project One: Technology, Hardware, and Software Guidelines and Rubric – IT-200-X3303 Fundamentals Info Technology 21EW3

https://learn.snhu.edu/d2l/le/content/634630/viewContent/11663800/View 3/5

Data-Entry Specialist: This position requires data entry for personal tax returns for customers who walk in the door. Although the data-entry specialist works with sensitive

customer data, they do not have access to the tax returns once the returns are submitted to the tax specialist for review.

For each employee, you must:

Describe all hardware components, including peripherals, needed to create the systems

Iden�fy specific so�ware programs (more than one) that would be beneficial to each iden�fied employee. Programs could include:

Operating systems

Applications such as:

Office automation products

Security products

Describe security measures needed to support this system. Security measures could focus on:

Access

Administration and user passwords

Firewalls

Along with each description, explain the purpose of each technology component in each system. In your explanation, include how your knowledge of human-computer interac�on

(HCI) impacted your choices for components.

Finally, choose a network topology that could be used to connect all of the new employees identified by the manager. Create a Visio diagram to iden�fy the networking equipment

needed to enable the workflow between the employees.

What to Submit

To complete this project, you must submit the following:

Technology Needs Report

Your technology needs report should be 3–5 pages in length. For each of the new employees, you must describe all hardware components needed to create the system, identify specific

software programs that the employees would need, and describe security measures needed to support the systems. Along with each description, explain the purpose of each technology

component in each system. In your explanation, include how your knowledge of human-computer interaction (HCI) impacted your choices for each component.

Network Diagram

You have also been asked to include a visual representation of the topology you selected and the network equipment needed to support interactions between these employees. Use Visio

to create a 1-page (or 1-slide) diagram that identifies the networking equipment needed to enable the workflow between these employees.

Suppor�ng Materials

Technology Needs Template Word Document

This template can be used as a note-taking or organizational tool. You may submit it along with your report and diagram, but it is not a requirement and it will not be graded.

Project One Rubric

Criteria Exemplary (100%) Proficient (85%) Needs Improvement (55%) Not Evident (0%) Valuehttps://learn.snhu.edu/content/enforced/634630-IT-200-X3303-OL-TRAD-UG.21EW3/course_documents/Technology%20Needs%20Template.docx?_&d2lSessionVal=AU8JwmKKB31U5wwDZXaCj0TXD&ou=634630

1/20/2021 Project One: Technology, Hardware, and Software Guidelines and Rubric – IT-200-X3303 Fundamentals Info Technology 21EW3

https://learn.snhu.edu/d2l/le/content/634630/viewContent/11663800/View 4/5

Criteria Exemplary (100%) Proficient (85%) Needs Improvement (55%) Not Evident (0%) Value

Hardware Components Exceeds proficiency in an

exceptionally clear, insightful,

sophisticated, or creative

manner

Describes all hardware

components, including

peripherals, needed to create

each system

Shows progress toward

proficiency, but with errors or

omissions; areas for

improvement may include

misestimating level of

equipment needed to fit the

needs of the system or missing

key hardware components

Does not attempt criterion 15

So�ware Exceeds proficiency in an

exceptionally clear, insightful,

sophisticated, or creative

manner

Identifies specific software

programs that would be

beneficial to each employee

Shows progress toward

proficiency, but with errors or

omissions; areas for

improvement may include

recommending software with

insufficient functionality or

outside of the norms for

budget and purpose

Does not attempt criterion 15

Security Exceeds proficiency in an

exceptionally clear, insightful,

sophisticated, or creative

manner

Describes security measures

needed to support each

system

Shows progress toward

proficiency, but with errors or

omissions; areas for

improvement may include

thoroughness in descriptions

and security

recommendations

Does not attempt criterion 15

Component Purpose Exceeds proficiency in an

exceptionally clear, insightful,

sophisticated, or creative

manner

Explains the purpose of each

technology component in each

system

Shows progress toward

proficiency, but with errors or

omissions; areas for

improvement may include

thoroughness in explanations

addressing each component

Does not attempt criterion 15

1/20/2021 Project One: Technology, Hardware, and Software Guidelines and Rubric – IT-200-X3303 Fundamentals Info Technology 21EW3

https://learn.snhu.edu/d2l/le/content/634630/viewContent/11663800/View 5/5

Criteria Exemplary (100%) Proficient (85%) Needs Improvement (55%) Not Evident (0%) Value

Human-Computer

Interac�on

Exceeds proficiency in an

exceptionally clear, insightful,

sophisticated, or creative

manner

Explains how knowledge of

human-computer interaction

(HCI) impacted choices for

components

Shows progress toward

proficiency, but with errors or

omissions; areas for

improvement may include

thoroughness in explanations

addressing each component

and correct use of human-

computer interaction concepts

throughout the explanation

Does not attempt criterion 15

Network Components Exceeds proficiency in an

exceptionally clear, insightful,

sophisticated, or creative

manner

Identifies all equipment

needed to create a functioning

network for the employees

Shows progress toward

proficiency, but with errors or

omissions; areas for

improvement may include

ensuring the size and scope of

the equipment match the

needs of the network and

addressing all key hardware

components

Does not attempt criterion 15

Ar�cula�on of Response Exceeds proficiency in an

exceptionally clear, insightful,

sophisticated, or creative

manner

Clearly conveys meaning with

correct grammar, sentence

structure, and spelling,

demonstrating an

understanding of audience and

purpose

Shows progress toward

proficiency, but with errors in

grammar, sentence structure,

and spelling, negatively

impacting readability

Submission has critical errors

in grammar, sentence

structure, and spelling,

preventing understanding of

ideas

5

Cita�ons and A�ribu�ons Attributes sources where

applicable using citation

methods with very few minor

errors

Attributes sources where

applicable, but with consistent

minor errors

Attributes sources where

applicable, but with major

errors

Does not attribute sources

where applicable

5

Total: 100%

MP_SNHU_withQuill_Horizstack

Technology Needs Template

Certified Public Accountant (CPA)

The CPA is a senior position at a tax preparation company. The CPA will be not only handling sensitive customer data from personal tax returns but also preparing tax returns for corporate clients. The CPA is also responsible for the personal tax returns filled out by the tax and data-entry specialist employees.

Hardware Components 
Software
Security Measures
Human Computer Interaction (HCI)
Networking Equipment

Tax Specialist

The tax specialist has the dual role of entering data and verifying that tax returns are correct. This position involves customer interaction in gathering data for minimizing taxes owed or maximizing tax refunds.

Hardware Components 
Software
Security Measures
Human Computer Interaction (HCI)
Networking Equipment

Data Entry Specialist

This position requires data entry for personal tax returns for customers who walk in the door. Although the data-entry specialist works with sensitive customer data, they do not have access to the tax returns once the returns are submitted to the tax specialist for review.

Hardware Components 
Software
Security Measures
Human Computer Interaction (HCI)
Networking Equipment