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what did you learn from this ppt, explain it in details

Be seen, get heard & inspire confidence Have others be motivated to hear more from you Strengthen your credibility, character and connection Even under conditions of stress, pressure or uncertainty Even in competitive environments Even without pre-existing strong relationships & reputation

—–

Objective: Excel at Interpersonal Communication

In other words:

Prepare, prioritize, think, feel and act like an authentic leader

Carry yourself with the presence of an authentic leader anytime you want.

We focus on tools & methods proven to work, and how to apply them for each of you given your strengths, experiences and development priorities.

High ROI tools

High ROI practice methods

Integrated into your normal flow of work & life (i.e., minimal time and effort expended to implement)

Routinized into self-sustaining habits and routines (i.e., they feel and are genuine, authentic, natural for you)

Our approach

Real, practical, sustained improvements can happen quickly.

We build on those for ongoing cumulative improvements you want to make.

These results are accessible to anyone.

They do not require a certain type of personality, a large ego, or charisma.

Using this approach…

Because – to use a shortcut analogy – our approach is based on the advantages and are disadvantages in the “Human Operating System.”

We all have HOS 1.0 installed.

Our work is to recognize the advantages of HOS 1.0, and, for the disadvantages, to install “updates” proven by research and practice to work consistently.

Why are these results accessible to anyone?

MIT Study

Invisible, “gravitational” forces that skew and reduce relationships:

– Similarity & Proximity

Physical environments “invisibly” affect us too:

– Classrooms, Apple, Google, etc.

Be seen, get heard & inspire confidence Have others be motivated to hear more from you Strengthen your credibility, character and connection Even under conditions of stress, pressure or uncertainty Even in competitive environments Even without pre-existing strong relationships & reputation

—–

Objective: Excel at Interpersonal Communication

In other words:

Prepare, prioritize, think, feel and act like an authentic leader

Carry yourself with the presence of an authentic leader anytime you want.

versus

Video Analysis

Derek Sivers, Founder, CD Baby

Presentation: How to start a movement

“The first follower transforms a lone nut into a leader.”

“Three is a crowd, and a crowd is news.”

“New followers emulate the followers, not the leader.”

What is the most important thing about this presentation, according to Sivers?

Did you catch it? Do you remember it?

What’s his call to action? What does he want you to DO?

Consider…

“Okay, but we might have missed the real lesson here. The biggest lesson, if you noticed — did you catch it? — is that leadership is over-glorified…

If you really care about starting a movement, have the courage to follow and show others how to follow.

And when you find a lone nut doing something great, have the guts to be the first one to stand up and join in.”

Video Analysis

Matt Cutts, SEO Engineer, Google

Presentation: Try something new for 30 days

What were the key lessons that Matt Cutts wants us to remember?

Do you remember how many lessons there were?

Do you remember them?

Consider…

1. Time was much more memorable

2. Self confidence grew

3. If you want it badly enough, you can do almost anything for 30 days

4. When I made small, sustainable changes, they were more likely to stick (“small changes = sustainable”)

Lessons

Be seen, get heard & inspire confidence Have others be motivated to hear more from you Strengthen your credibility, character and connection Even under conditions of stress, pressure or uncertainty Even in competitive environments Even without pre-existing strong relationships & reputation

—–

Objective: Excel at Interpersonal Communication

In other words:

Prepare, prioritize, think, feel and act like an authentic leader

Carry yourself with the presence of an authentic leader anytime you want.

Be seen, get heard & inspire confidence Have others be motivated to hear more from you Strengthen your credibility, character and connection Even under conditions of stress, pressure or uncertainty Even in competitive environments Even without pre-existing strong relationships & reputation

—–

Objective: Excel at Interpersonal Communication

In other words:

Prepare, prioritize, think, feel and act like an authentic leader

Carry yourself with the presence of an authentic leader anytime you want.

Land comfortably confident, immediately

Anytime, anywhere you want…

1-1, small groups, large groups

With people you know, or don’t know

Regardless of stress, pressure, uncertainty

Regardless of outer & inner chaos

Because you know how to do it

Based on countless examples

Because you can choose your best motives

And you can choose your thoughts, feelings & actions

Because you know you bring value & can add value

Because you really like to do both & want to do both

“Try not to SUC” J You always have a place to start, a place to go, a process (SUC).

“Don’t let pressure exceed pleasure” Give yourself permission to be energized, look for ways to help yourself and others find focused enthusiasm under pressure.

“Be present, not perfect” Don’t worry about having the ideal, fully prepared outcome. That’s almost never possible in real-world situations, especially when the pressure is on.

“Trust the process. The process is fearless” Don’t get rattled by circumstances, e.g., short deadlines, pressure. Delegate your nervousness to a good, reliable process. You already have one (SUC) and we’ll build on it, much more than you can probably imagine at this point!

Listening well is like helping others draw architecture designs – painting a picture of their thoughts and feelings

Recall….

Matt Cutts, SEO Engineer, Google

Presentation: Try something new for 30 days

Reminder: Where we’re going….

Be seen, get heard & inspire confidence Have others be motivated to hear more from you Strengthen your credibility, character and connection Even under conditions of stress, pressure or uncertainty Even in competitive environments Even without pre-existing strong relationships & reputation

—–

Objective: Excel at Interpersonal Communication

In other words:

Prepare, prioritize, think, feel and act like an authentic leader

Carry yourself with the presence of an authentic leader anytime you want.

Land comfortably confident, immediately

Anytime, anywhere

1-1, small groups, large groups

People you know, or don’t know

Regardless of stress, pressure, uncertainty

Regardless of outer & inner chaos

Because you know how to do it

Based on countless examples

Because you can choose your best motives

And you can choose your thoughts, feelings & actions

Because you know you bring value & can add value

Because you really like to do both & want to do both

Reminder: Where we’re going….

Made to Stick, a book by Chip & Dan Heath

Mgt 180: Six ways to make what you say “stick” – have impact, be memorable, & be passed to others

SIMPLE – repeatable message or lesson UNEXPECTED – surprising, attention-getting CONCRETE – specific examples and details CREDIBLE – citing authorities, experts, studies, etc. EMOTIONAL – inspire strong feelings aligned with

your message

STORIES – sequence of events in which character(s) deal with challenge(s)

Mgt 180: Story (or “Narrative Structure”) is a remarkably flexible & powerful communication skill

– Appeals across all cultures, areas of expertise, personality types, etc.

– Delivers *emotion* as well or better than any other communication vehicle

– Carries data & analytical information too

– Makes your message more memorable & repeatable – crucial for leading & influencing!

Mgt 180: Basic Elements of Story

CHARACTERS People involved with each other in a specific time & place

CONFLICT External: With another person(s) or nature

Internal: With oneself (one’s own need to change or grow)

PURPOSE What is the MAIN THING you’re trying to

convey or make happen?

In other words, WHY are you telling this story?

Mgt 180: Your favorite scene from a movie

Think of your favorite movies. Pick one of them. —–

From that movie, what are some of your favorite scenes (e.g., a couple minutes from the movie)?

—– You will use one of your favorite movie scenes for the next activity.

Pick one now!

Prepare to tell a 1.5 minute (max) STORY about one of your favorite movie scenes – Tell us what we need to know to understand the

scene: Who are the characters, what is their situation/challenge?

– Describe the scene: What happens? Who says & does what?

– Tell us why you chose that scene: Why do you like it? – Look for ways to include SIMPLE, UNEXPECTED,

CONCRETE, CREDIBLE & EMOTIONAL

Mgt 180: Your favorite scene from a movie

Mgt 180: Six ways to make what you say “stick” – have impact, be memorable, & be passed to others

SIMPLE – repeatable message or lesson UNEXPECTED – surprising, attention-getting CONCRETE – specific examples and details CREDIBLE – citing authorities, experts, studies, etc. EMOTIONAL – inspire strong feelings aligned with

your message

STORIES – sequence of events in which character(s) deal with challenge(s)

CHARACTERS People involved with each other in a specific time & place

CONFLICT External: With another person(s) or nature

Internal: With oneself (one’s own need to change or grow)

PURPOSE What is the MAIN THING you’re trying to convey or make happen?

In other words, WHY are you telling this story?

——

Look also for SIMPLE, UNEXPECTED, CONCRETE, CREDIBLE, EMOTION

Mgt 180: Elements of Story Analysis “A life lesson from a volunteer firefighter”

Video Analysis

Mark Bezos

Presentation: A life lesson from a volunteer firefighter

CHARACTERS People involved with each other in a specific time & place

CONFLICT External: With another person(s) or nature

Internal: With oneself (one’s own need to change or grow)

PURPOSE What is the MAIN THING you’re trying to convey or make happen?

In other words, WHY are you telling this story?

——

Look also for SIMPLE, UNEXPECTED, CONCRETE, CREDIBLE, EMOTION

Mgt 180: Elements of Story Analysis “A life lesson from a volunteer firefighter”

Video Analysis

Mark Bezos

Presentation: A life lesson from a volunteer firefighter

“Save the shoes”

Let’s look at delivery skills too….

How you “deliver” your ideas: How you use your voice & body

Vocals – volume, pitch, pace, tempo, silences

Body language – how you stand, your posture, how you use your body, arms, legs; your facial expressions; how you move in space

Telling the Story – Engage & Energize

1. Have a memorable point / takeaway that drives your purpose

2. How does this apply to your audience? Make it “their” story too: The audience isn’t “I” but “you” or “we”

3. Use concrete details to help them see, hear and feel what’s happening

4. Use dialogue: Say what individuals said; voice both sides of a colorful conversation

5. Show appropriate emotion to get them engaged, and motivate them to want to know what happens next?

6. Use variation in your vocal pitch, pace and volume to emphasize meaning

7. Use appropriate gestures and facial expressions to accentuate your points

Mgt 180: A treasured childhood memory

Prepare to tell a 1.5 minute (max) STORY about one of your favorite memories from when you were younger – Tell us what we need to know to understand the

event: Who was involved, what was the situation?

– Describe the scene: What happens? Who says & does what?

– Tell us why you chose that scene: Why do you like it? – Look for ways to include SIMPLE, UNEXPECTED,

CONCRETE, CREDIBLE & EMOTIONAL

Mgt 180: A meaningful personal possession

Consult with a partner: Prepare to tell a 1.5 minute (max) STORY about a personal possession that’s meaningful to you (e.g., a special artifact from a trip, a special piece of clothing, jewelry, picture, gift, trophy, furniture, musical instrument, etc.)

—–

– Tell us what we need to know to understand how it came to be so meaningful: How did it come into your possession? Who was involved? What was the situation? What happened? Who said & did what?

– Look for ways to include SIMPLE, UNEXPECTED, CONCRETE, CREDIBLE & EMOTIONAL