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the book is human resoures information system. 

chapters are 4 trought 7.

What is the systems development life cycle?
 

  1. Identify and describe the steps in the SDLC and the importance each plays in the process
     
  2. What is a CBA?
     
  3. Identify sources of value for benefits and costs.
     
  4. Identify direct benefits.
     
  5. Identify indirect benefits.