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M1D1: Public Administration


See attached .pdf for reading and assignment questions. Assignment questions are under the “Talk About It” sections (2 questions per section).

Let’s engage in some dialogue. It’s one thing to read about a topic. But, in order to learn, we need to think, write, and talk about the topic. We’ve combined the module notes with a discussion so that you may jot down your thoughts, insights, questions, etc. as you read. Within the notes, you’ll find guiding questions to help spark the conversations. These guiding questions are prompted by the slide titled “Talk About It.” When you see this slide, concentrate on those questions for your post, although do feel free to comment on any other material you wish (note: there are two “Talk About It” slides in this discussion, followed by the discussion prompts). You will need to have read all of the module notes and linked articles within the module notes, as well as viewed all of the videos linked in the module notes. 

M1A1: The Stalking of Kristin

The Stalking of Kristin

Weber’s argued that bureaucracies are the most efficient way to organize functions and people within organizations to maintain order. More recently, however, the term bureaucracy brings to mind images of large red-tape organizations plagued by excessive rules and regulations that hinder the ability of public administrators and citizens alike.

“By Monday, May 11, she had made up her mind. She was going to rely on the system. She decided to ask the courts for help.”

The story of Kristin Lardner illustrates the role of the bureaucracy in the life, and the untimely death, of a young woman whose story centers around the organizations that were in place to help protect her.

After reading the article The Stalking of Kristin (Links to an external site.), prepare a case study focusing on the role of bureaucracies in the case. Consider the following and incorporate into your case analysis:

· Does this case model Weber’s model of bureaucracy?

· Why did Kristin rely on public bureaucracy for protection? How and why did it fail her?

· What can this case teach us about bureaucracies? What can we do to make bureaucracies more effective and responsive to the public they serve?

Use course readings and at least two outside sources to support your position. Your case study should be in APA format and no less than 4 pages.

M1A2: Student Wrap-Up

This activity is all about you. Let’s talk about your learning. Did you achieve your goals for the module? What information from this week did you find helpful? How will you use the information? Share what interactions, resources, and activities helped you to meet the goals, and how they helped. Include links and images to these experiences.

Also, what challenged you? What are you grappling with? Did you have an ‘Aha’ moment?

The purpose of the reflection is for you to engage in metacognition. Metacognition is a high-level learning skill that we want to help you develop.

MPA 500: Public Administration M1D1 Public administration has two dimensions: theory and practice.

Traditionally speaking, public administration is thought of as the accomplishing side of government. It

comprises all activities involved in carrying out the policies of elected officials and some activities

associated with the development of those policies. This is the practice side of the field and the most

obvious. The academic side includes a long history of questions related to the uniqueness of American

political thought, which include concepts such as democratic idealism, responsibility, accountability, and legitimacy. In this section, you will examine the purpose and scope of public administration

“A major difficulty in arriving at a precise and universally acceptable definition arises in part from the

rapid growth in the twentieth century of public administration, which today seems to be all-

encompassing.” (Stillman, 2010, p. 1).

Examples of Public Administration

Public administration is a difficult concept to define, not by the words per se, but because the functions,

structures, and roles of the participants are so complicated and vast. Consider the following examples:

Example 1

Perhaps public administration is defined as managing and strategically planning for resources and

utilities? The following example describes the challenges that public off icials face when figuring out how

to best serve their communities, both on an individual citizen and wide-scale infrastructure basis. In this

case, two cities address potential water shortages, both immediate and long term. The following videos are closed-captioned.

• Water Shortage (2:13 mins)

• Cities’ Responses to Water Crisis (2:07 mins)

Example 2

From a different perspective, should public administration be defined by managing finances? This

example focuses on the financial challenges to meet budget deficits. In one city, public services have to

be prioritized when the community is impacted by the inability to manage their own finances. Another

city faces a difficult decision with its public services due to decreased tax revenues. In particular, these

videos focus on the political aspects of finances in public administration. Consider how these

communities were impacted by financial issues. Videos are closed-captioned.

• Debate over decline of public services (2:26 mins)

• Cutting Public Services in Colorado Springs (4:09 mins)

“Colorado Springs has also dropped more than 40 of its police officers. Not because crime is over in

Colorado Springs. It’s because they’re broke.” Colorado Springs Police Officer

Example 3

Should public administration be defined by its long term strategic urban planning? In this case, a

metropolitan transit authority allocated funds for an extensive study designed to assist local

governments in the region with a long-range transportation and economic development plan. This video

emphasizes not only planning urban expansion but also class differences.

• The Urban Landscape (3:18 mins, closed-captioned

Example 4

Our final example focuses on the federal government, particularly concerning the federal budgeting

system and the impact of politics on that process. With that in mind, is public administration defined by

having to manage organizations in light of the political differences inherent to the system? The United

States entered a government shutdown, curtailing most of its routine operations when Congress failed

to legislate appropriating funds for the fiscal year 2014, and more recently, had the longest government

shutdown in American history. The role of political polarization plays a major role in this issue.

• United States in Financial Collapse (2:53 mins)

• Recession & Distrust of Federal Government (1:46 mins)

• So Why HAS the US Government Shut Down? (2:16 mins)

Purpose of Public Administration

Building upon these examples, one could develop a broad definition of public administration, which may

read, “The process of identifying and using resources to address the problems facing governments and citizens.”

These real-life situations all represent critical aspects of public administration. And, while these

situations provide examples of public administration in action, a practical definition of public

administration eludes practitioners and scholars. Public administration could be defined by skills such as

preparing budgets, patching potholes, and collecting taxes while at the same time be defined by its ro le

in responding to social issues and creation of public policy. Public administration might also be defined

by the organizations that it is comprised of or the goods and services that it provides.

Considering the examples, how might you define public administration?

Who Are Public Administrators?

One way of understanding the scope of public administration is to answer the question, ‘who are public administrators?’

Public administrators may be classified by organizational level: elected officials such as presidents,

governors, and mayors; political appointees; and career civil servants. Most public administrators work

in the public sector -government. Aside from the executive, legislative, and judicial branches, there are

numerous independent executive agencies, regulatory commissions, and government corporations

staffed by public administration professionals.

The non-profit sector is another area in which we find many public administrators. Non-profit

organizations increasingly provide a host of public services including community care, workforce development, and substance abuse training.

The actual size of the non-profit sector is unknown because large portions of the sector are

unincorporated and the available data is incomplete. In 2014, nonprofits accounted for 9 of all wages

and salaries paid in the U.S. (Roger, Blackwood & Pettijohn, 2014).

How do public administrators perform management tasks and what knowledge base do they need?

Obviously, public administrators must have knowledge of political institutions and processes. The ability

to be a good administrator includes strong leadership, decision-making, and interpersonal

communication skills. Furthermore, with the increasing use of technology and social media, public

administrators must be able to operate in a virtual world. These challenges contribute to the ongoing development, purpose, and scope of public administration in the twenty-first century.

To assist in understanding how the field of public administration functions today, it is useful to study the

development and rationale for its creation. The next section will examine the development of public

administration in America.

Foundations of Public Administration

Public administration can trace its roots through historical, political, and legal development. Various

scholars have identified various “eras” of public administration. In this section, you will explore some of the highlights of the development of public administration.

The development of public administration can be traced to the Declaration of Independence and the U.S.


You may want to begin this module by taking a look at these two documents and ask yourself—where

do these mention public administration? While both documents do not mention public administration

by name, they contain key concepts that have shaped the development of American public

administration. These key concepts include the government of laws, federalism, and separation of

powers, natural rights, and popular sovereignty.

The Federalist papers discuss these concepts in detail. They were a series of essays published in the

newspaper in 1787 and 1788 by James Madison, Alexander Hamilton, and John Jay to promote the ratification of the Constitution.

James Madison recommended a delicate balance of power and vigorous competition among political

interests as the best protection against the concentration of too much power in bureaucracy .

Hamilton presented a perspective on the role of administration in American society that was different

from Madison’s. For example, his Report on Manufacturers argued for an activist state with a strong administrative apparatus to carry out publicly defined goals.

The conflicting perspectives of Madison and Hamilton continue to influence the approach of scholars to the study of public administration.

In Federalist Papers Nos. 10 and 51, you get a better idea of what the founders had in mind for the

concepts of federalism and the division of power. Authored by James Madison, these essays address the

question of how to guard against certain factions and the importance of checks and balances. The

federalist perspective has long shaped American public administration. Beginning in 1926 with the first

public administration textbook and continuing through the early 1990s and the onset of the re -founding

movement, modern public administration has developed and continues to develop as it operates within periods of adjustment.

“Therefore, U.S. administrative thought has never been – nor can ever be – defined as a fixed doctrine or

set of doctrines but instead stays in flux, always chasing the shifting constitutional-democratic priorities

of each new American generation” (Stillman, 2010, p. 19).

One of the early significant contributions to public administration in the United States that is still

influential today was written by Woodrow Wilson in 1887. Recognizing the progress of government,

Wilson’s A Study of Administration is recognized as one of the first to differentiate between the

administration of government and the politics of government. Written at a time when the first federal

civil service reforms were being established, Wilson encouraged the development of a skilled public

administration workforce and was the impetus for the development of public administration

education. As you read Wilson’s A Study of Administration, focus on his discussion of the politics-

administration dichotomy and how the administration of government fits into the Constitution,

specifically concerning the distribution of powers. Wilson also focuses on the role of the administration as well as the role of public opinion in the administration of government.

Contemporary public administration scholars have also argued about the relevance of the Federalist

Papers to current practices. For an interesting take on the different approaches to public administration, refer to the following articles:

• Federalist #10: How do factions affect the president as administrator-in-chief?

• Alexander Hamilton and the study of public administration

• History of Public Administration: Alexander Hamilton vs. Woodrow Wilson

Paradigms of Public Administration

Understanding historical foundations is an important element of the study and practice of public

administration. Along with understanding those historical foundations comes understanding how approaches and perspectives have changed over time.

The United States at the time of Wilson’s A Study of Administration was about two decades after the

Civil War. Government organizations up to that point had been characterized by less than admirable

practices of corruption and nepotism, which was an impetus for the civil service reforms of the

time. Over the next 100+ years, there have been various “eras” of public administration. Various

authors have identified different approaches to the practice of public administration at different times

in our nation’s history.

Herbert Kaufman, for example, focused on the pursuit of three values that define public administration

over the years. In his writing Emerging Conflicts in the Doctrines in Public Administration, he examines

how each of these three values can explain different reforms and focuses of public administration.

Nicholas Henry’s Paradigms of Public Administration examines four paradigms of American public

administration, particularly with regard to the study of administration. As you read these articles, think

about whether Kaufman’s three values either align with or is in conflict with Henry. From your own

perspective, do you agree with one author over another? Do you have any other examples that fit with these author’s approaches?

Talk About It

How does the field of public administration define itself today in contrast to Wilson’s 1887 perspective? How has the field of public administration changed since Wilson’s 1887 perspective?

Consider the changes in theoretical public administration perspectives as well as the social changes over

the last century. Use course readings and contemporary examples to support your position.


In recent decades, the growth and reduction of government activity and public bureaucracy are among

the most significant social phenomenon of recent decades. It has become a double-edged sword.

Citizens and scholars alike discuss the scope and size of bureaucracy, while at the same time politicians criticize it at all levels of government.

Bureaucracy or a bureaucratic organization may be characterized by the following:

• An internal division of labor;

• Specialization of work performed;

• Vertical hierarchy or chain of command;

• A system of internal rules, regulations, and record keeping

Max Weber made significant contributions to the field of public administration and the concept of bureaucracy.

Max Weber (1864-1920) was a German sociologist who had a profound influence on the development of

public administration and who was the first to fully articulate the bureaucratic form of organization. He

was widely known in Europe during the early twentieth century, but Weber’s work was not translated into English until the 1940s.

Weber’s model of bureaucracy was intended to identify the components of a well -structured

government bureaucracy. In addition to five key elements (division of labor, hierarchy, formal rules and

procedures, and system of record keeping), Weber sought to describe three ideal-types of authority. These authority types explain why individuals throughout history have been willing to obey their rulers.

It is assumed that most of those working in a bureaucracy are professionals in their specialties and that

their occupational loyalties rest with their organization rather than with a political party or other

external affiliation. Because much of public management occurs within bureaucratic structures, there is

a tendency to use the word bureaucracy as another term for public administration or public

management. Furthermore, many use the term in a negative light. It is often characterized by

inefficiency, red tape, and among other things, secrecy.

“Bureaucracy is a fighting word.” (Stillman, 2010, p. 50)

Charles Goodsell (2004) and other public administration scholars suggest that government

bureaucracies and administrators do not deserve such harsh criticism. Goodsell argues that despite

shortcomings inevitably found in all organizations, America’s government bureaucracies perform quite well.

Despite these varied interpretations, Stillman reminds us that students of public administration should

grasp the central importance and meaning of this phenomenon and that “the term in serious

administrative literature denotes the general, formal structural elements of a type of human organization, particularly a government organization” (Stillman, 2010, p. 50).

Talk About It

As you read Weber’s Bureaucracy, consider how “ideal-types” might resonate in your own organization

or one that you are familiar with. Define the elements of Weber’s model of bureaucracy. Using your

course readings and contemporary examples, discuss whether Weber’s theory still applies in today’s society? Would you add anything to his theory?

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